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  • What is Membership Medicine?
    Membership Medicine offers a departure from traditional insurance-based primary care. Unlike the typical seven-minute appointments, our approach provides members with unrestricted access to their physician, ensuring ample time for personalized care. With an annual membership, patients can expect a higher standard of care and the peace of mind that comes from knowing their healthcare provider prioritizes their well-being above all else.
  • How does the membership plan work?
    Patients pay a fee directly to Woodside Internal Medicine to become practice members. With this membership, all visits are included in your annual fee, eliminating the hassle of copays or unexpected charges for appointments. This membership model benefits both patients and providers in several ways. By moving away from the fee-for-service model, which often prioritizes quantity over quality, we can focus on delivering personalized care to each patient. With fewer patients to manage, our providers have the flexibility to spend more time with each individual, fostering stronger relationships and allowing for a more thorough and personalized approach to healthcare. One of the key advantages of our membership plan is the ability for patients to access care when they need it most. Whether it's for routine check-ups or urgent medical needs, patients can schedule appointments with their physician on the same day, ensuring timely access to quality care. Typically, patients in this model have better health outcomes and are more satisfied.
  • How does Woodside Internal Medicine differ from other Membership Practices?
    Continuity of Care: You'll always see the same doctor, building a strong relationship that fosters trust and personalized care. Convenience: Skip the long waits at medical offices and receive care in the comfort of your own home. Focused Attention: Our smaller patient panel allows your doctor to dedicate more time to your specific needs. Expanded Services: We offer a wider range of medical services compared to some membership practices. Advanced Expertise: Our providers have extensive experience in hospital and critical care medicine, providing a deeper understanding of complex health issues.
  • Will you take my insurance?
    Membership medicine is an alternative payment model to insurance, so our office does not file insurance claims for you. If you have a Health Savings Account (HSA), you may be able to submit invoices for HSA reimbursement.
  • Do I still need health insurance?
    Yes. We strongly recommend you carry health insurance to help with costs for services not associated with the practice.
  • Will you accept Medicare?
    We are considered non-participating providers of Medicare. However, we can refer you to specialists, hospitals, and imaging facilities. If a patient has a managed care plan or Medicare, those visits, hospital stays, and imaging are typically covered by insurance.
  • Will you have access to my medical records?
    Yes, if you have been a patient in the Greater Indianapolis area, we can access your medical records through Athena, our online electronic medical records system. You can access your records via the patient portal, which provides a secure, online environment through Athena.
  • What happens if I need to see a specialist?
    We can coordinate your visit with a specialist in your insurance network, and they will bill your insurance.
  • What about Vaccines?
    You have options: 1. We can order recommended vaccines from a trusted local pharmacy and administer them during your in-home visits. 2. We can direct you to a pharmacy where they will administer the vaccine and bill your insurance.
  • What about lab tests?
    You have options: 1. During your in-home visit, we will draw blood and deliver the specimens to the lab for processing. The Laboratory will bill the charges to your insurance. 2. We can direct you to an external laboratory where they will draw blood, process it, and bill the charges to your insurance.
  • What about virtual visits done by Athena, FaceTime, Zoom, Google Meet and etc.?
    Your time is valuable, and you may choose to receive your care virtually via telephone or text. We consider Virtual Care a vital part of your membership, and we will be swift to respond to your needs. In certain circumstances, an in-person visit may be more appropriate.
  • What if I want to cancel my subscription?
    Patients can cancel their membership at any time, after their initial six-month term, by providing the office with a 30-day written cancellation notice. Any fees for that month will be pro-rated to the respective date.
  • If I cancel, can I rejoin the practice?
    Yes, a patient may rejoin the practice; however, they may be subject to a re-enrollment fee.
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